If I Had A Magic Wand...
My son and I were crossing a parking lot in a cross walk when a car failed to stop and skidded on the wet pavement. (You might be thinking this is going to be about the driver - nope) I'm sure the driver saw us but expected us to stop for him. Since we were already 3 steps into the the crosswalk, we continued walking expecting the driver to stop for us. After the close call, I looked back and realized that the white lines on the pavement were so worn away they were barely visible. Being that we live in a tourist town, I figured the driver might not be from around here and therefore not aware that there was a crosswalk there.
Once inside the store, I met a clerk and told her of our close call and politely asked if she might pass along to management that it is time to re paint the lines in the parking lot. I guess that responsibility was too much for her and she told me to talk to somebody else. 'Luckily' the store manager happened to be walking by so she flagged him down. Once again, I explained our close call and mentioned that for safety's sake, its probably time to have the lines re painted in the parking lot.
I was floored when the manager became defensive, (as if he were the driver!) and tried to argue with me about there being a crosswalk in the parking lot and beckoned me to come outside with him and show him where this incident took place. Giving him the benefit of the doubt, I figured he must not be from around here, and can't see the lines either. When he saw where I was talking about, all he had to say was, "Well, the parking lot is not our responsibility, it's the building owner's."
It would have been easier for me to go buy paint and a brush and paint the lines on the pavement myself! What is wrong with people? If I was that clerk and someone told me that story and asked me to pass along a safety hazard to management I would have said, "Oh my goodness, I am sorry that happened to you. What a scary thing. I will definitely let the let my manager know." If I was the manager and I heard that story and even if I didn't know there was a crosswalk in the parking lot, I would have said the same thing, and if I felt the need to defend the store from some kind of liability, I would have simply said, "I will let the building owner know."
There went fifteen minutes of wasted time I'll never get back.