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Re: Chat


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#1 Sam

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Posted 21 January 2008 - 03:45 AM

Everytime there is a chat I try to get on. It always says there is an Error please try again later. I do and still can't get on. Well I just wanted to let you know I have been trying to get on last night topic really sounded interesting to me and I missed it. sorry. Sam
Sam

#2 jefa

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Posted 21 January 2008 - 08:36 PM

Hi, Sam (and anyone else who may have problems with chat).

In case you are not getting to this portion, I have copied the notes under the Chat frame for you. Perhaps one of these solutions will help. We will be running the same subject on Wednesday. We do this every week.

Sclero Chat Help

If you are running a version of a Microsoft Windowsâ„¢ and see only a broken link icon, you will need to download a copy of the Javaâ„¢ Virtual Machine in order to run our application. You may download Javaâ„¢ Support for your browser from one of the following links below:

* Microsoft Virtual Machine (for MSIE)
* Sun Javaâ„¢ Plugin (for Netscape, Opera, MSIE, etc..)

Older versions of Netscape (on certain platforms) such as v4.08, and v4.7x may not run the software. We strongly recommend upgrading to a newer version of Netscape (v6.xx or better) if this is the case. Certain browsers running on Macintosh platforms are not capable of running our software due to problems outside of our control. As WebTV does not support Javaâ„¢, WebTV users will not be able to access the Sclero Chat rooms.

Users behind firewalls may need to inform their local IT/network administrator to allow TCP connections on ports 9000-9009 at client.invisionchat.com.

AOL Members: Some users have reported that the built-in AOL browser has difficulty connecting to our service, or does not load colors/emoticons properly. To resolve this, minimize your AOL connection, and use the Internet Explorer browser that came with your computer to access our chat rooms.
Warm wishes,
Jefa

Carrie Maddoux
(Retired)ISN Sclero Forums Support Specialist
(Retired)ISN Sclero Forums UK Chat Host

International Scleroderma Network (ISN)

#3 CFMBabs

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Posted 22 January 2008 - 12:20 AM

You are not alone ....... I get the same screen as Sam. I've downloaded Java and even changed my computer --- not because I couldn't get on the chat rooms of course! I think you are blocking us out on account of the worry of us talking too much :lol:

Also, I live the other side of the pond and it's way past my bedtime. Do you think we could have a more localised chat sometime, if I ever get on the site that is.

Best wishes
Barbs xxx

#4 peanut

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Posted 22 January 2008 - 03:07 AM

Barbs,
I believe there's a chat on Wednesday at noon US mountain time which I think is 6 pm London time.

peanut

You can deprive the body but the soul needs chocolate
my HMO makes me wear a helmet...

#5 Sam

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Posted 22 January 2008 - 03:49 AM

I have java too and redownloaded it as well and it still keeps coming up as and error please try again. Who knows One day it might let me on.. Thanks Jefa and Barb
Sam

#6 debonair susie

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Posted 22 January 2008 - 07:11 AM

I've been able to remedy my problem and hope those like Sam and barbs... can find a way to join the "chatters"!

My problem NOW ... is remembering! :P Hopefully, I'll remember to join in tomorrow, as my hubby is going to be working... unless he decides the cold is too much for him (he has COPD).

This is the first time I've seen your photo, peanut... how cute!

Hugs All!
Susie
Special Hugs,

Susie Kraft
ISN Support Specialist
ISN Chat Host
International Scleroderma Network (ISN)

#7 jefa

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Posted 22 January 2008 - 10:53 PM

The Wednesday night chat was started with UK and other European members in mind. It is at 7pm Chorley time, Barb and is hosted by me. We have a great group of regulars and are often joined by the US folk. We would love to see you.



As for the rest of you, one thing I will mention is that if you have a lot of things open on your computer, the java doesn't like it. So close all of your other programs and don't have other windows or tabs open. Also, as it says in the help, screen, if you are an AOL user, access the internet separately before you log on to the site, not straight in from AOL.
Warm wishes,
Jefa

Carrie Maddoux
(Retired)ISN Sclero Forums Support Specialist
(Retired)ISN Sclero Forums UK Chat Host

International Scleroderma Network (ISN)