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For the NewZealnd or Australia people


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#1 Sweet

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Posted 24 June 2008 - 08:14 AM

Hi Guys,



As some of you know my son and family moved to New Zealand 2 weeks ago. We are using Skype to communicate, but the picture and delay in sound is horrible -like a bad Kung Fu movie. We can make out who we are but it's very pixeled. I don't know if it's because they are 19 hours away, or if it's because they don't have fast enough internet service. They say they have "broadband" whatever that is. They also say the payment is different over there, ie. they pay for 3 kilobytes or something like that. They are in Hastings. Do any of you have any insight on this? Do you use Skype? If so would you be willing to Skype with me, so I could see how it works with you?



If you want to Skype let me know and I'll PM to you my Skype name.



Thanks!
Warm and gentle hugs,

Pamela
ISN Support Specialist
International Scleroderma Network (ISN)

#2 truman

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Posted 24 June 2008 - 10:26 AM

Sweet,

I'll send to Ryan. That's what he does for a living. We'll see if there are any possibilities.

Linda
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#3 Buttons

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Posted 25 June 2008 - 07:13 AM

Sweet

I'm in the UK & use Skype all the time! When my daughter was in Cleveland, Ohio for her 2nd year of university we used it to talk too each other every day & we also used a web cam but this depended on the speed of the connection, occasionally because of this I used to ring her room landline from Skype which was also very cheap. Main problems of speed was due to everyone on campus being online at once.
I keep in contact with most of my family this way & often do video or confernce calls so that 3 f may have a conversation together.

If you wish to skype me I don't mind, I just set a clock next to my computer so that we new the time differences & often spoke early afternoon (my time).

3 kilobytes sounds very slow to me & would explain your poor picture image, if it is so slow you are better just to use the sound & not video as well.

Jensue

#4 Shelley Ensz

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Posted 25 June 2008 - 09:58 AM

Hi Sweet,

I think Jensue's idea is excellent -- in the meantime, to just use voice and not video. Video would cost so much more for them anyway...and then you can send photos via online photo albums or emails. Then maybe try video for just super-special occasions, like a major holiday and during off-peak times.
Warm Hugs,

Shelley Ensz
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#5 Sweet

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Posted 25 June 2008 - 11:12 AM

Thanks Jensue and Shelley,



Jensue I PM'd you my skype ID, maybe we could try it.



I think as bad as the picture is, it's better than nothing, so we'll stick with it. I'll ask my daughter in law if she has checked into a higher speed connection.



Thanks again!
Warm and gentle hugs,

Pamela
ISN Support Specialist
International Scleroderma Network (ISN)