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Sheryl

Photo Storage

5 posts in this topic

I put my photo up about 10 times tonight. It keeps disapearing when I leave and come back to check. What do you do to save the picture in the photo gallery? Also how do you go about giving it a Title? My husband the computer maniac couldn't even do it. He said there is a flaw in the programming. But, I showed him the other pictures. And he was too tired to fool around with it tonight. Give me a few clues. He could down size the pic. and it appeared on the screen. Then we would try to find a button to save or store picture. Leave and go back to gallery then come back and the picture would be gone. Very Strange. I am up for Ideas. Sheryl


Strength and Warmth,

Sheryl

 

Sheryl Doom

ISN Support Specialist

(Retired) ISN Chat Moderator

International Scleroderma Network (ISN)

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Hi Sheryl,

 

Thanks for letting us know about this.

 

Are you trying to enter:

 

a) An avatar (the photo that will appear next to your posted messages)

 

B) A personal photo (the photo that will appear only in your member profile), or

 

c) A photo in the Photo Gallery section of the site?

 

For an avatar, the optimum photo size is 90 pixels wide, 72dpi resolution. The program either resizes or automatically rejects ones that are much larger than that.

 

For a personal photo, resize it so that it is about 150 pixels wide, 72 dpi resolution.

 

For a picture gallery photo, try to keep it at about 10KB total size.

 

A lot of cameras with high resolution can create enormous file sizes (in Megabytes). Ours will automatically reject images that are too large -- and/or you could be losing your internet connection.

 

A real clue that your file is too big is that you "went away" while it was uploading. If it's the proper size, it should upload right away with a decent connection, and within a short while with a worse connection.

 

Try that, see if it works?


Warm Hugs,

 

Shelley Ensz

Founder and President

International Scleroderma Network (ISN)

Hotline and Donations: 1-800-564-7099

 

The most important thing in the world to know about scleroderma is sclero.org.

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Hi Sheryl,

 

Also, see my post under "making sure I have a clue" for how to use your photo as an avatar vs. setting up your photo gallery. Also, click on your name and it will take you to your profile and you will see your picture is there.

 

Warm wishes,

Heidi

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I noticed that the instructions in "My Controls" were very poor for Avatars and Personal Photos. I can see why so many of us were confused.

 

I just adjusted the text for those items. Click on My Controls, and look for Avatars. I also changed Personal Photos to Profile Photo, and explained it.

 

"Avatars" is the name of the photo that we can select to appear next to our forum messages. It's the one most of us are interested in first.

 

Also, we uploaded hundreds of Avatars designed by our own wonderful ISN Artists today. So if you don't have your own photo to upload yet, don't worry -- pick your favorite one from our avatar gallery, and enjoy. You can change your avatar at any time.


Warm Hugs,

 

Shelley Ensz

Founder and President

International Scleroderma Network (ISN)

Hotline and Donations: 1-800-564-7099

 

The most important thing in the world to know about scleroderma is sclero.org.

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